Shipping

All of our orders are processed and dispatched from our warehouse and fulfillment center in Leicester, UK.

UK Shipping Charges:

Yodel Small Parcel 48 (2-3 days) – £2.95
Hermes Small Parcel (2-3 days) – £3.10
Hermes Express (1-2 days) – £4.50
Royal Mail 48 non-tracked (2-3 days) – £3.00
Royal Mail 24 non-tracked (1-2 days) – £4.20
Royal Mail 48 tracked (2-3 days) – £3.75
Royal Mail 24 tracked (1-2 days) – £5.00
DPD Express (1-2 days) – £6.00
DHL Express (1-2 days) – £5.90
Yodel Express (1-2 days) – £5.00
Yodel Saturday – £6.00
DPD Saturday – £10.00
B2B Mainland (1-2 days) – £8.00

All of our shipping prices are based on weight. We aim to ship all orders placed before 3 pm the same day (Monday-Friday), but this is not always possible.

Please add 1 extra processing day to the delivery durations listed below, as calculating the delivery duration is done from the point of shipment rather than when your order was placed.

Only the available shipping options for your order will be shown at the checkout. You can select the cheapest or your desired method from there.

The shipping cost will be multiplied accordingly for orders that require more than one service.

Please note, that we cannot take responsibility for parcels that go missing under the Royal Mail Standard (untracked) service. No replacements or refunds will be provided in these cases.

Due to a lack of courier liability, we are unable to provide refunds or replacements for orders sent using the Yodel Tracked 48 service.

Our orders are fulfilled using a variety of 3rd party couriers, depending on size, weight, and destination. Unfortunately, on very rare occasions, the parcels can be subject to delays, damage, or loss.

Please get in touch with us as soon as possible regarding delivery issues, as we will not be notified until the situation is brought to our attention.

We aim to deliver all of our orders within the estimated delivery duration. If for any reason we cannot deliver your orders within the specified time, we will inform you right away.

Our delivery partners include Royal Mail, Hermes, Yodel, DPD and DHL.

In the unlikely event that you haven’t received the parcel, we would kindly ask you to wait 7 days from the estimated delivery date before contacting us.

Courier services can occasionally experience some unexpected delays, which unfortunately we do not have any control over.

The delivery duration applies only after the payment has been made, as opposed to when the order was placed or created.

We currently send shipments to the United Kingdom only.